For Non-Medical Home Care

Your clients need someone there. You can't be there every hour.

Home care owners and caregivers give everything they have. NestCara helps your team stay close to every client, even between visits.

Request a conversation How NestCara helps
A caregiver holds the hands of a smiling older woman in her living room.

What we heard

Agency owners, franchise leaders and caregivers told us the same things again and again in our 230+ interviews.4

There aren't enough caregivers.

Agencies can't staff around-the-clock coverage, and caregivers rotate constantly. The only lever most agencies have is hiring more people, and those people are hard to find.1 The Bureau of Labor Statistics projects about 760,500 openings for home health and personal care aides every year through 2035.2

When a shift is missed, the client is alone.

When someone is late or a shift goes uncovered, the client is simply unwatched. Families paying for care expect someone present. Today there is no fallback and no safety net.1

Families are worried, and they call you.

63 million Americans are family caregivers, and 7 in 10 of them also hold a job.3 They can't be there either, so they lean on your office.

Tech has to work the first time.

Owners told us a box that doesn't work with a client's TV gets sent back, and trust goes with it. Even a simple HDMI hookup is more than most people want to deal with. Caregivers are there to help mom eat, bathe and dress, not to set up her TV.4

Every franchise runs its own way.

There are about 8,954 in-home care franchise locations across 39 brands.5 Franchise owners are busy running a business. A new tool has to fit how each office already works, or it won't get used.4

How NestCara helps

NestCara puts a small box, the Nest HD, on the client's TV. Your office, the caregiver and the family all connect through it.

  • Drop in by video, any timeYour office or the caregiver can drop in on the client's TV with two-way video. A quick check between visits, without a drive across town.
  • A friendly daily check-inThe TV asks how the person feels. NestCara notes changes from their own normal and flags anything that looks off.
  • Alerts that reach the right peopleFalls (through Fall Call) and stove fires (through FireAvert) trigger alerts in the order set for each home. In the portal, alerts are sorted by how urgent they are.
  • One portal for your back officeSee every client, review alerts, manage devices and check that each home visit really happened.
  • Door codes for caregiversAn optional smart lock gives each caregiver a code that only works around their visit time.
  • The heavy lift is on usThe NestCara team comes to each office, shows the product, installs it and supports it. The Nest HD comes with full warranty and tech support. If something goes wrong, NestCara handles it.
A caregiver and an older woman smile at each other.

What it means for you

  • Cover more hours without hiring people you can't find.
  • Give families peace of mind, and get fewer worried phone calls.
  • Offer families something real that sets your agency apart.
  • Spend less time on tech problems and more time on care.
  • Know that each visit happened, and how each client is doing.
  • Use the same tools for telemedicine as healthcare connects in.

Where you fit in the NestCara ecosystem

Non-Medical Home Care is the first group on the NestCara Partner Network. Two-way communication and monitoring start here. Every home also builds the picture NestCara can share with the person's care team later, with consent.

The NestCara Partner Network diagram: NestCara and the Nest Home Device in the middle, with Non-Medical Home Care, Home Accessibility & Mobility, OTs & Skilled Nursing, Retail Health Clinics, and Healthcare / Primary Care around it, sharing data in and out.

Everyone NestCara connects

Home Accessibility & Mobility →OTs →Skilled Nursing →Retail Health Clinics →Healthcare / Primary Care →Families →

Help shape NestCara for your clients

NestCara is not on the market yet. Agencies who talk with us now help decide how it works in the field.

Request a conversation Email Ryan Herd

Sources

  1. 1. Long Haven Partners, research and channel findings summarized in the Master Business Plan, October 2026.
  2. 2. U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, Home Health and Personal Care Aides: about 760,500 openings projected each year, on average, from 2025 to 2035; employment projected to grow 18%. https://www.bls.gov/ooh/healthcare/home-health-aides-and-personal-care-aides.htm
  3. 3. AARP and National Alliance for Caregiving, Caregiving in the US 2025 (July 24, 2025): 63 million Americans are family caregivers, nearly a 50% increase since 2015; 7 in 10 family caregivers are employed. https://www.aarp.org/pri/topics/ltss/family-caregiving/caregiving-in-the-us-2025/
  4. 4. Long Haven Partners, 230+ interviews across manufacturers, healthcare, agencies and all 5 verticals, January to September 2026. Findings are paraphrased; no one is quoted by name.
  5. 5. Long Haven Partners research, 2026: about 8,954 in-home care franchise locations across 39 franchise brands (brand count from Entrepreneur Franchise 500, 2026), as cited in the Master Business Plan, October 2026.

Statistics come only from the sources above. Interview findings are paraphrased and do not name the people we spoke with.